Sample letter of complaint for lost item

Format of complaint letter to the manager of the office and telling them how the things are keep on missing on each day and request him to look into this matter.

Sir, I am a regular customer of yours and we have been dealing for quite a few months now. Yesterday evening I ordered my packaging items as usual but to my shock I received almost 4 boxes less of the glue I ordered and 5 boxes less of the cardboard. I had to close my factory for today as I had no production items left. Kindly resend my items as soon as you can, so that I can start the production phase again. Attached are my order numbers and my order receipts.

Last week, I kept a few items including stationary, files and some packages in the store room of 2 nd Floor. The store is always locked and only I along with the janitor have the access to the room.

sample letter of complaint for lost item

Yesterday when I went to the store room to get some stationary items as per request of some employees, I was shocked to see that the stationary and the packages were not in the store room! Only the files were present and when I opened them they were also empty. I immediately confronted the Janitor as beside me he is the only one who has the keys to the store room but he told me that he has no knowledge of this whatsoever.

sample letter of complaint for lost item

I consulted a few other employees whose tables are near the store room but they also did not witness anyone coming out of store room. I have been working in the office since 7 years but this is the first time that such incident took place.

However, now I am sure that is not the case. Kindly, create an investigation committee on this and if there is any other information required then you may call me anytime. Thank you. With all due respect I am writing this letter with much disappointment to inform you about your substandard services.

Two days back I ordered five items from your store and today I received a package in the mail. When I opened the package I found only two of the five items inside the box although I paid for all of the five items. I am very displeased with this event and would like to know if this happens often with your services.

If such is the case, I advise you to improve your services. Since, I have paid for five items I would also like to know how I will receive the three missing items now or how I can get a refund. I hope you will respond to my letter and cater to my queries as soon as possible. For further details you may contact me at the number given below. With all the due respect, I am writing this letter to bring it to your knowledge that I am staying in your hotel from last 2 days because of my business tour.

We had chosen your hotel because of its fame and the great service you provide. Last night I went out with my colleague and upon returning I noticed some changes in my room and realized that my Laptop is missing from my room. I looked everywhere in the room but could not find it.Having known you for your unconditioned helping nature for all these years, I am really feeling awful about it. Please tell me where you got it from, or you can tell me the amount to pay you for the loss.

I am really sorry for this mistake and, really regret any inconvenience it might have caused you. I regret for not being able to serve you in fulfilling your needs this time and I understand that you decided to choose different company [lost opportunity].

IELTS General: Writing Task 1 – 14 Top Tips!

But I hope you will consider us in the future. Although we were unable to meet your criteria this time. We at XYZ Company is constantly striving to serve esteemed companies like yours. If, at any time, you feel that you are not getting the service or quality you deserve from your new supplier, please give us a call.

In the meantime, I will contact you from time to time to keep you posted on our newest [what you provide], and to see if there is any way we might be able to help you. Your business means a lot to us. Please contact us at [phone number] for any assistance. Now, I would like to talk to someone as soon as possible to resolve this problem.

Copyright by FoundLetters. No part of the Letters may be reproduced, distributed, or transmitted in any form or by any means, without the prior written permission of the publisher. Home Subscribe. Sample Letter. Follow FoundLetters. You searched for: sample letter for lost item.There is nothing more frustrating than waiting for goods to arrive only to find that some items are missing from your order. This is almost certainly a mistake by the person picking and packing the order — these things happen.

Always include the invoice or packing number so the other company can correctly identify your order, and it also helps if you take a photograph of the packaging. Re: Invoice no [ invoice number or packing number ].

We would like to inform you that there is a missing item from the products we ordered from your company. The item [ Name of Product ] with the item number [ item number ] was not included in the box that you sent us on [ date of shipment ].

We attached the order details together with this letter and we also included a picture of the box and the items inside it. We would be grateful if you would supply us with the missing items as quickly as possible. We would like to inform you that there are some items missing from the order that we placed with your company.

While checking off the items we found the following missing:. We have called your sales department to inform them of the shortage and are now following up with a letter to confirm that the items are indeed missing. We would be grateful if you would supply us with the missing items as soon as possible. Letter requesting replacement of an item missing from an order — sample 1 [ Date ] Re: Invoice no [ invoice number or packing number ] Dear [ Name of Company ], We would like to inform you that there is a missing item from the products we ordered from your company.

Thank you. While checking off the items we found the following missing: [ List of Missing Items ] We have called your sales department to inform them of the shortage and are now following up with a letter to confirm that the items are indeed missing. Sincerely Yours, [ Name of Sender ]. Comments are closed. Recent Letters Apology letters Apology to a friend Refusing a request for reference.

Tag cloud Acceptance of Order Acceptance of Resignation Acknowledgment Letter Announcement Letter application Assignment Letter business business application business credit business expansion certification Change of Address Commendation Company confirmation letter congratulations letter congratulations on expansion cover letter Customer Donation Employee employee appreciation Employment General Donation Letter Income Job Application late payment letter legal documents letter of appreciation lien love letter notice of promotion Organization Permission Letter promotion letter purchase agreement Receipt Refund Refusal Letter Resignation Letter sample sample cover letter Shipment Thank You Letter Welcome Letter.Want help resolving a consumer problem?

Check out these tips and strategies.

Sample Complaint Letters

On [date]I bought [or had repaired] a [name of the product with the serial or model number or service performed]. I made this purchase at [location, date, and other important details of the transaction]. Unfortunately, your product has not performed well [or the service was inadequate] because [state the problem]. To resolve the problem, I would appreciate your [state the specific action you want]. I look forward to your reply and a resolution to my problem.

Airline Lost Luggage Complaint Letter

I will wait [set a time limit] before seeking third-party assistance. Please contact me at the above address or by phone [home or office numbers with area codes]. Federal Trade Commission Consumer Information. Search form Search. Sample Consumer Complaint Letter. Share this page Facebook Twitter Linked-In. Use this sample to draft a complaint about a product or service. Tagged with: refundssample lettershopping. Related Items How to File a Complaint. Disputing Credit Card Charges.An apology letter for losing something expresses regret and guilt of the loss and willingness to take the relevant action to solve the problem.

The letter can be an apology for losing documents, letters, shipment, a cheque or any other item. Like an apology letter, you might have difficulties choosing the words to use. In such a case rely on the input of templates and samples.

A corrective measure must accompany an honest apology. You should let the receiver know the action you are taking to correct the mess. Immediately after the loss, you need to write the apology letter to with words that show you regret the action.

sample letter of complaint for lost item

Comforting words can mean a lot to the individual besides acting as a way of mending the challenged relationship. I write this letter to express regret for the lost items in your hotel room. Kindly accept our apologies. Once I borrowed the book a month ago, I misplace the book on the bus as I was traveling home. I made several efforts to recover the book, but it was all in vain.

I have ordered for copy the same book from Amazon, and I expect it in less than a week. I write this letter to express our genuine apologies for losing invoice [indicate the invoice number] dated [date]. We relocated our accounting department to our new building this month, and unfortunately, we lost a couple of documents in the process including the said invoice.

We sincerely apologize for the mistake and request for a copy of the stated invoice. The order was for the supply of 30 pieces of CCTV cameras for your company. We shipped the stated order to a different client in the state of Florida because of an error in the shipping address. We realized the mistake four days for the order had been shipped. We received a cheque number for the payment of IT services from your company dated 3rd July that got misplaced at our Riverside offices.

Several attempts to recover the check have been futile. We request for a replacement of the check to settle the payment. We apologize for inconveniences caused. An apology letter to a customer for a missing item is sent to inform the recipient of the item. The letter is an apology to acknowledge what led to the loss.

In the letter, include the following. Share This! Facebook Twitter Pinterest Email. Table of Contents. Thank you for your patience and forgiveness. Your best friend Sally. The specific invoice was for the purchase of [products purchased]. Yours sincerely, John Tims. Peters, We received a cheque number for the payment of IT services from your company dated 3rd July that got misplaced at our Riverside offices. Thank you for believing in our services.

Yours truly, Rick Martins. Apology letter to a customer for a missing item. When a student loses a school book, they should report and apologize to their teacher.

These are essential details that should be in the letter. We write an apology letter for a lost cheque book to explain how the cheque was lost and any other relevant information regarding the matter.A sample scenario is constructed to illustrate poor airline luggage service in this complaint letter. I am sure I am not the first person who has complained about luggage lost by your airline, and I know I won't be the last.

However, I may be one of the few who almost lost his job because of it. With your airline's new limits on carryon luggage, I had no choice but to check my suit. I was concerned, due to the extreme importance of my scheduled business meeting, but brushed my worry off as paranoia. It turns out I was not paranoid; your baggage handlers did lose my suit.

Upon arrival in Dallas, I learned that my luggage had mistakenly been put on a plane to Phoenix but that it would be rerouted and arrive in Dallas late that night. So, rather than head to my hotel only to return in two hours, I decided to settle in and wait for my suit and other belongings.

Following delay after delay, your agents finally informed me - at 2 in the morning - that my luggage had mistakenly been sent to Chicago and there was no hope of receiving it for several days.

Two weeks later, I still don't have it. In addition to the embarrassment of having to scramble to find appropriate clothing for my business meeting, I spent much of a restless night on a row of chairs in your terminal. Had I known that I would not be flying out that day, I would have retired to the comfort of my hotel. My time is not so easily replaced. Enclosed please find copies of my baggage claim forms. Even better, please find my luggage. If my luggage is not returned to me within 10 business days, I will follow up with a letter demanding full compensation for the replacement value of its contents.

Contact us. Privacy Policy. Subscribe to the Free Printable newsletter. No spam, ever!Study these 9 free Sample Complaint Letters before writing a perfect complaint letter to raise your voice. Use of appropriate words while writing complaints is the key to attract attention of corresponding seniors and decision makers.

Almost all the banks have provided the facility withdrawal of money through ATM machines. This facility has provided great comfort to the people as they can save a lot of time which they used to waste by standing in the queue in the banks in order to get the money. Now people simply go to ATM dispenser, put their card in and take the money out. Almost all people have now started using this method for money withdrawal which is why if the machine gets out of service, then it affects millions of people.

ATM machines have been installed almost everywhere in the world.

sample letter of complaint for lost item

You can find multiple ATM machines around you. It is very easy to get the money instantly through these ATM machines. In case the machine stops working, the customer of the ATM machine should write a complaint letter to the bank manager. This letter can be very helpful for the banks as well because they are also very much concerned about the ATM machines working and keep checking these machines after regular intervals.

Complaint Letter on Missing Items

The complaint letter is a best way to communicate to the bank as it is a written proof that you have lodged you complaint to the bank.

In the complaint letter, the customer first of all informs the bank manager about the service of the ATM machine. He also tells the bank manager about the type of problem which he is facing.

He can also write about the other people who are also facing some other problems related to the machine. Writing complaint letter to the bank manager is the quickest way to let him know about the poor service of the ATM machine. It is also very important to write a complaint letter in such a way that compels the bank to take immediate actions and fix the ATM machine. Your bank has always been very kind and active in terms of providing the best services to its customers.

I have been using ATM machine of your bank from last 3 years and I never faced any problem regarding withdrawal of money through ATM machine. But, from last one month, I have been facing the problem in withdrawing money.

Your ATM machine is out of order. First I thought may be the money dispenser near my house is not working properly and I tried out ATM machines fixed on other localities but I found that they are also not working properly. So, here I am facing a lot of problem because of not having any money. I am writing this letter to you so that you can resolve my problem and fix your ATM machines otherwise I will have to change the bank. Please take your time and fix the machine so that it can provide the best services to its customers.